12 October, 2011


A global BlackBerry outage has entered its third day with users more fed up than ever with the disruption to their e-mails, instant messaging and Internet.

The BlackBerry outage, which began at 11am BST on Monday, left 10 million smartphone owners across Europe, the Middle East and South America with limited access to data services.

In an update from the BlackBerry maker last night, Canadian company Research in Motion(RIM) explained the glitch. “The messaging and browsing delays being experienced by BlackBerry users in Europe, the Middle East, Africa, India, Brazil, Chile and Argentina were caused by a core switch failure within RIM’s infrastructure.

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